Set sail on an exciting career adventure with the My Cruises/Ignite Travel Cruise Academy!
We're on the lookout for enthusiastic individuals to join our cruise division. You don’t need prior experience in the travel industry—just a knack for hitting sales targets, stellar customer service skills, and a passion for all things cruise-related. No experience in travel necessary.
Successful candidates will embark on a fully paid training journey, learning from the country's top cruise experts in an interactive, fast-paced environment. Upon completion, participants will become a Fully Accredited Cruise Consultant with a guaranteed full time position and future career opportunities within the My Cruises team.
As a Cruise Expert, you’ll get to experience cruising first-hand. Plus, you'll enjoy exclusive travel discounts, monthly recognition programme's, access to health consultants and financial advisors, and a beautiful beachfront office in Broadbeach. How awesome is that?
What you'll be doing...
- Assist customers with inquiries, complaints, and product/service-related issues, providing appropriate solutions
- Work with customers to provide them with their dream holiday.
- Have a thorough understanding of the company's products, services, and policies to provide accurate information
Who you are...
- A MUST: Minimum 2 years in the customer service industry
- Exceptional multitasking ability, you will juggle priorities to meet deadlines and customer expectations
-
Competent level of proficiency in the Microsoft Office suite or similar programme
-
You must value the importance of developing strong relationships, team-work customer relations
-
Experience working in a fast paced environment
- Problem-solving, empathy and and strong communication skills
- Experienced travelling overseas – ideal
This role is Gold Coast, full-time office based. Start date and training commences: 31st March 2025
📚 Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
If you’re ready to set sail on a rewarding career and make a difference in travelers’ lives, apply now! Your adventure awaits!
#LI-KP1#IGNT#LI-Onsite
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
