Assistant Team Manager - Meeting and events - Group Travel Team
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Job no: 525146
Brand: FCM Meetings & Events
Work type: Hybrid
Location: London
Categories: Events & Production
About FCM Meeting and Events
Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don't just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
The Role
Working in a small team providing a professional M&E Group and event service to Multi Corporate Clients across varied fields ensuring that value is shown at all times, always acting within FCM M&E Operational Standards, with our customers best interest.
Leadership duties include:
- Leading by example by providing exceptional service to our clients. Demonstrating passion, knowledge, commitment, with common and business sense.
- You will be providing support to the Manager in running a profitable business, based on company philosophies and standard Systems.
- Ability to effectively run all aspects of the business in the absence of the Manager, being approachable, committed to the personal and professional development of all team members, and display a strong understanding of customer requirements and team KPI’s
Qualifications
- Proven Success in previous Role – Essential
- Leadership training – Desired
- Experience or knowledge of arranging Group Travel – Essential/Desired
- Experience using a GDS – Essential (Amadeus – Desired)
- Group Travel Experience or knowledge – Desired
- Customer service Experience – Essential
- Cvent knowledge of registrations and website build – Desired
- Experience working with Event Managers and organisers – Preferred
- Client Presentation/Meeting experience – Preferred
- German speaking – desired
#LI-LW1#FCMUK#LI-Onsite
Applications close: GMT Standard Time
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