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About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About this opportunity

At Global Supply, as the name suggests, we’re a globally diverse collection of expert teams who understand the complicated practicalities of opening up the world for those who want to see. Empowering the supply chain of FCTG’s iconic worldwide brands through our wealth of knowledge in procurement, technology, reporting, financial management, pricing and support. 

The Commercial Air Manager is responsible for developing long-term partnerships with key airlines, representing Flight Centre Travel Group (FCTG) commercially and operationally to these partners. Responsibilities include negotiating commercial deals, securing competitive fare content, and optimizing performance with each airline in the portfolio. The role also involves close collaboration with Revenue Management and Brands to ensure alignment with our preferred partner strategy and promotion. This role will also work closely with FCTG counterparts in other markets/regions to ensure close alignment on our global air strategy

Requirements:

• Sales Experience Demonstrate a strong sales background, with experience of working with strategic partners to drive performance.
• Strong Analytical Skills Demonstrate ability to work with deal models, using MS Excel and other date/modelling tools e.g. Power BI to model, negotiate and maximise deal returns.
• Attention to Detail Show a high level of attention to detail.
• Negotiation Must have experience in negotiation in a previous role.
• Relationship Building Represent FCTG’s needs to maximize air distribution while maintaining commercial partnerships.
• Self-Managing Ability to work under limited supervision.
• Customer Service Build relationships and go out of the way to exceed expectations. Always maintain the customer at the centre of every decision.
• Team Player Communicate effectively with team members and collaborate closely.
• Multi-Tasking Competently juggle several responsibilities and partnerships.
• Highly Organized Capable of stringent time management.
• Business Acumen Understand complex air deals and their impact on accruals and debtors.
• Excel Knowledge Proficient in complex formulas, V-lookup, and pivot tables or a willingness to learn quickly.

• Our award-winning work perks
• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour – an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at applications@flightcentre.co.uk

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