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Hello,

FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

FCM is one of the worlds largest travel management companies and a trusted partner for national and multinational corporations. With a 24/7 presence in 97 countries, FCM leverages flexible technology to anticipate and address client needs, backed by experts who offer in-depth local knowledge and a commitment to duty of care. As part of the ASX-listed Flight Centre Travel Group, FCM is dedicated to delivering the best market rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM offers proprietary client solutions alongside specialist services through FCM Consulting and FCM Meetings & Events.

 

The Quality Engineer will lead initiatives in assessing and mitigating risks, solving quality challenges, and implementing changes to enhance engineering efficiency. This role involves developing and executing exploratory and automated tests to ensure high product quality while coaching developers on best practices in quality engineering.

 

Primary Accountabilities & Objectives:

• Create comprehensive test plans, test cases, and acceptance criteria.
• Develop and maintain automated test cases and frameworks tailored to FCM's products.
• Drive quality as a shared responsibility across the engineering team.
• Coordinate with product and engineering teams to prioritize quality throughout the development lifecycle.
• Coach developers on test automation techniques and quality testing practices.
• Collaborate on automation initiatives, including data preparation and environment setup.
• Deliver quality reporting and dashboards to enhance visibility and transparency.
• Identify and remediate quality and process limitations within engineering workflows.
• Contribute to continuous improvement of test quality by conducting reviews and providing actionable recommendations.
• Assist with development tasks as required.

 

Key Communication and Relationships:

• Product Manager
• Team Lead
• Business Analyst
• Scrum Master/Coach
• Quality Engineering Team
• UX/UI Designer
• Internal Business Stakeholders

 

Experience:

 

(Essential):

• 10+ years of experience in software testing and automation.
• 4+ years of experience with Cypress and Jest for test automation.
• Proven experience in application, system integration, API, and end-to-end testing.
• Proficiency with API testing frameworks (e.g., Postman, Cypress).
• Programming expertise in JavaScript and TypeScript.
• Experience integrating and maintaining automation tests and quality gates in CI/CD pipelines (e.g., GitHub Actions).
• Experience in coaching and mentoring team members on quality engineering practices and processes.

 

Desired:

• Performance testing experience.
• Familiarity with the Quality Assistance model.
• ISTQB Certification.
• Experience with AWS and GitHub Actions pipelines.
• Knowledge of observability tools (e.g., Splunk for logging, New Relic for monitoring).

Work Perks! - What’s in it for you: 

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. 

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

Market Aligned remuneration structure and a highly competitive salary 

Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself 

Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave 

Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people 

Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people 

Paternity Leave: We ensure that you can spend quality time with your growing family 

Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons  

A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally 

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! 

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.