About FCM Meetings & Events
FCM Meetings & Events is a global leader in providing innovative and tailored solutions for corporate meetings, conferences, and events. We specialise in creating seamless, engaging experiences that meet the unique needs of our clients, with a strong focus on delivering exceptional value and service.
We are currently seeking a dynamic and results-driven Sales Leader to join our Meetings & Events team. As the Sales Leader, you will play a pivotal role in driving growth, developing client relationships, and leading a high-performing sales team to deliver exceptional event, group and incentive solutions.
Role Overview
As the Sales Leader – FCM Meetings & Events, you will be responsible for leading and executing the strategic sales initiatives for our Meetings & Events division. This includes developing and managing key client relationships, driving sales performance, and overseeing the end-to-end sales process. You will work closely with internal teams to ensure the successful delivery of event services that exceed client expectations while also meeting business objectives.
Key Responsibilities
Sales Strategy & Leadership:
- Lead sales efforts by developing and executing a comprehensive sales strategy. Provide direction and leadership to the sales team to meet and exceed revenue targets
Client Acquisition & Relationship Management:
- Identify new business opportunities and develop strategic relationships with key clients in the corporate and academic industries. Build and maintain long-term relationships to drive repeat business and brand loyalty
Team Development & Support:
- Manage, mentor, and develop the sales team to achieve optimal performance, including setting goals and providing coaching with regular reviews
Sales Forecasting & Reporting:
- Monitor sales performance and provide regular reports and forecasts to management groups within the business
Collaboration with Operations:
- Work closely with the event operations team to ensure seamless execution of client events, from initial sales pitch to final delivery
Market Knowledge & Networking:
- Stay updated on industry trends, competitors, and emerging technologies. Attend industry events, conferences, and networking functions to build brand presence and identify growth opportunities
Qualifications, Experience & Skills
- Minimum of 5 years’ experience in a sales leadership role within the Meetings & Events, hospitality, or corporate travel industry
- Demonstrated success in achieving sales targets and driving revenue growth in a competitive environment
- Strong leadership and people management skills with a track record of building, motivating, and managing high-performing teams
- Excellent interpersonal and relationship-building skills with the ability to understand client needs and provide tailored solutions
- Strong business acumen with the ability to analyse data, identify trends, and make strategic decisions that drive sales growth
- Excellent verbal and written communication skills, with the ability to present to senior executives and diverse client groups
- A degree in business, hospitality management, marketing, or a related field is preferred
- Experience in Salesforce and the MS office suite essential
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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