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About FCM

FCM is more than just one of the world’s largest travel management companies with a 24/7 reach in over 100 companies. We’re a movement of over 6,500 changemakers, travel gurus, performance improvers and leaders without limits, on a mission to help the world’s biggest companies move smoother. We’re officially a great place to work, but also a company like no other. Why? Because we thrive on change. We’re fuelled by what we call our alternative mindset. This is FCM, where different happens.

About you

Implement and support new entities, new markets and major change projects National and Multi-National customers for FCM. As part of this job role you will be following our standard Implementation process, supporting on calls, monitoring the time management of the implementation and raising any potential risks that could affect the timelines to the account manager or project lead. You will also be responsible for the technical build of the client’s solution for your region and supporting countries in their build. You need to be a confident multi-tasker, be pro-active as well as a team player with a sound understanding of the implementation process and our systems.

Qualifications

• Minimum 2 years’ experience at Flight Centre or 2 years’ Implementation Manager or similar role for external candidates.
• A comprehensive understanding of implementation processes
• Online Booking Tool knowledge
• Proven success in previous roles

About our work perks

• Tick destinations off your bucket list with our discounts on travel and accommodation.
• Enjoy 25 Days Off per year plus 5 Compensation days!
• Learn a new language with our free language learning platform (Global Exam).
• Employee Retention Share Scheme through Equate Plus.
• Health Insurance with Alan (60% paid by the company). 
• Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Portugal). 
• Enjoy our discounts with Urban Sports Club. 
• Complementary coffee, drinks, snacks and fruits at our Barcelona office location.
• A strong focus on personal development to support you in the evolution of your career.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

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