Corporate Traveller - Out of Hours Consultant (Part Time)

Apply now Job no: 521154
Brand: Corporate Traveller
Work type: Part time
Location: Homeworking
Categories: Corporate & Group Travel

About Us

At Corporate Traveller, we’re on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don’t worry, you’ll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?

The Role

You will be looking after clients between 5am to 9am 4 days in the week and 0700-1900 at the weekend. We are here to look after enquiries that are within 48-hours for immediate or very short term notice travel. A lot of the work is changes and assistance for customers at hotel/airport/car hire desks.

This part time role is a 27-hour week made up of. We also cover all Bank Holidays when we work 0700-1900 (lower hours for Christmas & New Year). The  holiday allowance is 30 days, which is made up of 6x weekends and 24x weekdays. We publish our rota for the entire year in advance.

Requirements

  • Amadeus experience - Essential
  • Fare Knowledge and experience with complex travel changes - Essential
  • Customer service on phones/email experience - Essential
  • 2 Years Travel consultant experience - Essential

What's in it for you

  • Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
  • Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
  • Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
  • Active Hour – an hour set aside each week to spend on your well-being.
  • Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
  • Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at applications@flightcentre.co.uk

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Applications close: GMT Daylight Time

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