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Afterhours Travel Consultant

Apply now Job no: 517679
Brand: FCM
Work type: Full time
Location: Guangzhou, China
Categories: Corporate & Group Travel

We have an immediate opening for an Afterhours Travel Consultantto join our expanding Afterhours Operations Team. 

By joining this team, you will have: 

  • An opportunity for AFTERHOURS TRAVEL CONSULTANTS to be part of a global travel company with unlimited worldwide career advancement.
  • Extensive training programs for personal and leadership development
  • Attractive salary package and benefits on offer 

As an Afterhours Travel consultant you will be available during the afterhours on the phone and email online sales and booking service, you are all about delivering amazing travel experience (D.A.T.E) to our valuable corporate clients to help them resolve their issue during emergency times. You will aim to ensure that your clients are your top priority and make them feel that we are there to help them at every step of the way.

What we need from you?

  • A solid background in travel consulting or airline reservation with demonstrated customer service experience, a minimum of 2 years
  • Willingness to work on rotational shifts (include night shift) and/or weekends (only 5 working days per week)
  • Ability to work in fast-paced environment involving usage of multiple computer systems
  • An open and willing-to-learn mindset
  • Contribute to a motivated & supportive team environment
  • Confident in emergency ticking support
  • Experience with GDS, Amadeus experience being an advantage
  • Solutions focused mindset and demonstrated ability to resolve problems in a creative manner
  • Ability to handle irate customers
  • Excellent verbal and written English language

A competitive, performance based remuneration package is offered based on experience and skills.

FCM is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!

By joining the FCM team, you'll discover first hand why we're recognised around the world as an outstanding employer.  In addition, our company founder strongly believes the success of our business relies on the success of our people.

If you understand the value of the customer and have what it takes to proactively deliver exceptional service, then consider FCM Travel Solutions and take your travel career to the next level!

Interested?  Apply today to explore this amazing opportunity!


Applications close: China Standard Time

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