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Event Coordinator - New York, NY

Apply now Job no: 510313
Brand: FCM
Work type: Full time
Location: New York
Categories: Events & Production

Event Coordinator

 

Do you have a passion for challenge and achievement, a thirst for knowledge, and a desire to build your career in the dynamic world of event management? 
 
If so, this role might be for you!  FCM Meetings & Events is growing!  We’re looking for an Event Coordinator in New York. 
 
At FCM Meetings & Events, we have worked hard to earn our position as a leading event management agency.  We offer rewarding long-term career opportunities for all team members across our global offices. 
 
Why work at FCM Meetings & Events? 
 
Our people are at the heart of everything we do, from creation to delivery of inspiring event experiences and programs.  We care for our colleagues’ health and well-being, their personal and professional development and their financial security. 
 
We believe our people should be part of an organization with clear pathways to career growth, an exciting future and a supportive working community.  Promotion and transfer from within will always be our first choice.   

 

You will be responsible for:  
 
Registration Management 

  • Assist the Event Lead in the build and maintenance of the event registration website,
  • mobile app and virtual event platforms.
  • Manage the delegate registration experience by managing the event email inbox or
  • live chat bots.
  • Utilize the registration platform to create and manage event reports such as rooming
  • lists, transfers manifest and dietary details for the seamless execution of the event

 

 

 

Event Management 

  • Assist the Event Lead in correct systems and processes from the outset to ensure error
  • free event management.
  • Support the Event Lead in maintaining accurate files & meeting critical path
  • milestones, especially attrition and cancellation deadlines as per signed contracts.
  • Assist Event Lead with any logistics deliverables for pre, onsite and post event

Communication 

  • Maintain effective and customer focused communication throughout with all stakeholders. 
  • Respond to all client and delegate enquiries professionally and within the agreed timeframes and ensure client satisfaction with the response. 

Administrative

  • Assist with both per event admin tasks and business related tasks to keep the business operating.

Training 

  • Participate in the available training opportunities, directed by your Business Leader. 
  • Have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".

On average, on Event Coordinator is brought onsite to events 1-3 times a year. The main purpose of this job is to support the team from the office. Based on client and position this could vary.

 

Experience & Qualifications:

 

  • Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
  • Experience in a service-oriented industry with a focus on building and maintaining strong relationships. Internships/industry-related experience. (not required but preferred)
  • Working knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc. Event Management Software: Cvent or similar (not required but preferred) A knowledge of all major suppliers and relevant MICE products/destinations. (not required but preferred)

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts, in-house financial and health services
  • Generous paid-time-off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401K program
  • Company Share purchase scheme
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering, and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year


Location – New York, NY

If this sounds like the opportunity you have been waiting for and you would like to be part of our award-winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

 

 

 

 

 

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