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Job Title: Travel Consultant 

Responsibilities as a Travel Consultant :

• Maintaining and engaging with customers in the Liberty Travel database 
• Prioritize building your customer database through existing Liberty Travel inquiry to meet and exceed profit, sales, and targets at the individual and team level 
• Take ownership of existing Liberty Travel customers and continuing the high level of customer service for those needing assistance with current and previously booked vacations.  
• Take direction and coaching; we believe in daily, weekly, and monthly sessions with your leaders to help with performance 
• Assisting your network with the customer service and refunds left from our Network mergers.
• Adhere to financial and Good Guide procedures and policies  
• Maintaining a positive and professional social media presence  
• Participate in travel related webinars, training sessions, and in-destination experiences 
• If geographically appropriate, working from your state Network hub location 

Requirements: 

• Minimum of 1 year experience with Liberty Travel with the ability to make a sale within the Liberty Travel booking systems
• Previous experience being commission focused, meeting and exceeding sales targets 
• Travel experience, as well as knowledge of domestic and international travel trends 
• Experience in building, maintaining, and managing client relationships 
• Excellent computer skills 
• Professional, customer service-oriented mentality 
• Positive attitude and a will to succeed independently, as well as part of team 
• Able to work a flexible 5-day work schedule (including some evenings and weekends) 
• Prior experience working within Client, Sabre, Red Dox, and Calypso platforms
• The ability to learn new computer system via virtual training, videos, and compass training

What Flight Centre Travel Group can offer you:

• Strengths based culture
• Relaxed dress attire
• In-house travel planner to book discounted hotel & air
• National/International Award Nights
• Diversity & Inclusion initiatives
• Benefits including vision, medical, and dental after one full month of employment
• 401K program
• Generous paid-time off policy 
• Free and confidential access to our in-house financial advisor (401K, Stock Plan)
• Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
  • Employee giving program
  • Annual Charity Trip
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!