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Connectivity Specialist – Malaysia

Apply now Job no: 508689
Brand: Discova
Work type: Full time
Location: Kuala Lumpur, Malaysia
Categories: Wholesale & Product

Connectivity Specialist – Malaysia

  • Can you speak fluent SQL?
  • Do you have ability to communicate ideas in both technical and user-friendly language?
  • Are you Tech savvy and keen on tacking new problems and challenge yourself every day?

If sound like you read on!

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

About the Opportunity
Discova is looking for the Connectivity Specialist to join the team in Kuala Lumpur, reporting direct to the Product Owner and working with partners access the globe. The key function of this role is to collaborate with key business partners and product departments to ensure necessary products are identified and distributed effectively through online channels. They will manage small to large scale projects and as the pivotal decision maker relating to connectivity between end-users, procurement, and suppliers. Through these efforts, the Connectivity Specialist will help Discova leverage existing connections and scope new solution to increase productivity and maximize profit.

So, if you are a creative problem solver and excellent cross-cultural communication then this is the place for you!

Key Responsibilities:

  • You will analyse product market gaps or opportunities for new connections.
  • You will provide market intelligence and decision making to ensure the best connection is used to maximize efficiency and revenue.
  • You will be reported on performance of connectivity products.
  • Identify ROI and prioritize various connections and review, test, implement system enhancements and/or modifications for connectivity.
  • Determine key milestones and tasks for connectivity project related plans and schedules and manage these through to project delivery. You will work with support team to troubleshoot issue.
  • Develop and support Discova product loading plan to Tourplan system and responsible to update products based on Discova supplier requirements.
  • You will be asked as well as participate in any trainings or upskilling recommended by the Leader or you feel relevant to your role.
  • You will be supported the business in various projects to expand on your existing knowledge and continue grow.

About you:
The Essentials:

  • Degree in Information Technology or related field.
  • Experience working in an environment requiring the transfer of complex information, including; 1.Capture of information, active listening 2.Dissemination of information via written communication. 3.Organizing and chairing meetings with business representatives.                                   
  • Exposure to travel systems such that there is an understanding of the complexities of global booking systems.
  • Experience working as a representative of a system, process, or business, such that the candidate can be authoritative on a subject to peers and senior management.

The Attributes:

  • Understanding of structured query language (SQL).
  • Strong analytical mindset and problem resolution skill set.
  • Ability to conduct research into systems issues and products as required.
  • Tourplan front and back office system/s knowledge (preferable).
  • Good project management skills and formal structure around self-management.
  • Experience working in tourism industry (preferable).
  • Strong customer service orientation and highly self-motivated and directed.

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!

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