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SA - Cruise Consultant Musgrave, Durban

Apply now Job no: 504664
Brand: Cruiseabout (SA)
Work type: Full time
Location: Durban North, Johannesburg North
Categories: Leisure Travel & Retail

The Cruise Sales consultant is responsible for delivering amazing travel
experiences. We call this “Delivering Happiness”. We know all there is to know
about the complexity of travel and take full ownership of our customer. We live
and breathe our company philosophies and uphold our resilient culture which
makes us the best company to work for.

 

  1. Sales Ability :
  • Follow the one best way sales process
  • Build and manage a client base via different enquiry channels
  • Strong conversion ratio through knowing your competitors
  • Achieve monthly targets
  1. Product Expertise:
    • In depth knowledge on your Top 5 destinations in store
    • In depth knowledge of your Top 3 customer personas in store
    • Continuous self-development on preferred product
    • Participating in supplier events, educationals and workshops
  1. Customer Experience:
  • Follow the one best way Customer Experience process
  • Strong customer engagement driven through person to person ethos
  • Customer relationship management to promote the brand  
  • Personally deliver Amazing Travel Experiences
  1. Systems and Processes:
  • Become an expert on: Amadeus, Omnis, e-customer, Compass, all supplier online booking tools and e-mail
  • Follow one best way blueprint to mitigate risk
  • Continuous development on all platforms (self and through the business)

Minimum requirements

Added advantage

Matric

Tertiary qualification

  • SA citizen / Relevant working visa
  • 4 years work experience/ tertiary qualification - cruiseship experience an advantage
  • Travel experience advantageous

 

Applications close:

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